Helpful Links and Further Resources
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Further resources and helpful links
Quick Reference Guide for Energy Educators
This two-page Quick Reference Guide is designed to help Energy Educators navigate and find information by topic. Hyperlinks to resources are embedded.
Latest Energy Things to Learn About
Smart Meter Roll-out
Websites
QCOSS Charge Up website page
QCOSS Community Door Energy Hub
Energetic Communities Association website
www.energymadeeasy.gov.au
Energy Use and Ratings Calculators
With so many variables in mind, we recommend you use these as a loose COMPARISON guide ONLY.
Consumer Energy Rating Calculator
Ergon Retail Home Energy Calculators
Ergon Retail Power Savvy booklet
Vulnerable Customer Toolkit
Customer Engagement Toolkit | Australian Energy Regulator (AER)
Renters
See this guide for choosing a new home that is more energy efficient. A canva version is available here.
Webinars
Queensland Heat Health Community of Practice (QHHCoP): Heat in homes
Energy4Seniors Webinar S1: Are you getting everything you are entitled to?
Energy4Seniors Webinar S2: EWOQ who are they and how can they help
Energy 4Seniors Webinar S3: Getting financial support when you need it
Energy4Seniors Webinar 4: Energy Efficiency without compromising your comfort, health, and wellbeing
Translated materials or Simple English
To access simultaneous translation services for households with energy bill questions, a service provided in partnership with Powerlink and Uniting offers over the phone consultations. Email them at energy@vt.uniting.org to organise a time and to notify of the language required.
You can also go through the process of applying for a free phone translation service account for your NGO https://www.tisnational.gov.au/Free-Interpreting-ServiceTenants Queensland have a website dedicated to energy information that can be translated into many different language with the click of a button https://www.empoweringrenters.org.au/accessibility
REGION SPECIFIC INFORMATION (see sub-heading for which region)
For SEQ only: Tips for getting on a better energy deal
New research revealed that when actors tried saying different things on the phone to energy providers they got offered different levels of discount! It's quite shocking really, but good to know as the advocates. How to spot the tricks suppliers use to stop us getting a better deal - ABC listen - from 10mins 45seconds to 14mins 50seconds. Key takeaway is saying: "I have looked on energymade easy and seen a better deal, can you offer me something better" meant the retailer revealed the best price.
*NB this does not apply to Ergon customers, only those with many retailers competing. Ergon customers pay the same rate no matter where they are located and it’s on par with SEQ (even in our very remote locations). The QLD Government provides a subsidy called the Community Service Obligation (CSO) payment to meet the additional costs in supplying electricity in regional QLD. Here’s more info: We're 100% transparent - Ergon Energy & 100% Queensland owned - Ergon Energy.
For Regional QLD: Video resources on smart meters (from Ergon - for those outside of SEQ)
Budget & Usage Alerts
Solar Export Alerts
Compare your tariffs with Smart Meter Features
Financial Counselling training - free course to upskill workers provided by iCAN
Campaigns and Advocacy
Case studies of those who have had benefits from renewable energy (includes short videos) - https://thenewjoneses.com/