https://www.chargeupqld.com/faqs daily 0.75 2025-04-20 https://www.chargeupqld.com/terms-and-conditions daily 0.75 2025-04-20 https://www.chargeupqld.com/privacy-policy daily 0.75 2025-04-20 https://www.chargeupqld.com/energy-education-training daily 0.75 2025-07-29 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/7e0063f1-4267-4817-9875-a6c215f45f31/Screenshot2025-02-18at1.57.22pm1-9900000000079e3c.png Energy Education Training - Module 1 What's the go with Energy? The big picture about the energy transition Module 1 Outline: Once upon a time, The old energy system, Australia’s energy system, Energy transition, The new system, What can households do? Download Slides Download Handout https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/978be3b7-a842-406b-b3b9-6223b55d1efe/Screenshot2025-02-18at2.20.20pm-9900000000079e3c.png Energy Education Training - Module 2 Energy and Wellbeing: How does energy impact wellbeing at home? Module 2 Outline: What we need, Energy services, Energy poverty, Home energy efficiency, Energy vs health and comfort impacts (including temperature, mould, gas, resilience) Download Slides Download Handout https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/1df1b613-e951-4952-bbb3-5d2128fb6afc/Screenshot2025-02-18at1.58.24pm1-9900000000079e3c.png Energy Education Training - Module 3 Are you paying too much? Understanding your powerbill and if there is a better way forward Module 3 Outline: Metering and units, What bill?!, What are we paying form what's in the bill, Tariffs - what are they and how to choose one?, Concessions and rebates, Debt and payment plans, Complaints, Can I change retailer?, Retailer selection Download Slides Download Handout Watch Presentation of Module 3 Concessions Summary How to Choose a Tariff Ergon Bill Explainer SEQ Bill Explainer Bring Your Bill Session Guide Watch ‘Bring Your Bill’ Session Refresher in the community of practice videos tab in the top right above. **Updates to concession applications since training: it is now easier for a household to get an energy concession because of the removal of questions about household members. So this means as long as the energy account is attached to the household member with the concession then the concession can still be applied, even if there are other members of the household who do not have concession cards. This will particularly benefit large households where there is one income supporting many people. https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/f0a34597-2e5e-41a4-beca-0b226ed2ef53/Screenshot2025-02-18at2.20.39pm-9900000000079e3c.png Energy Education Training - Module 4 What can I do at home? Understanding home energy efficiency Module 4 Outline: Why energy efficiency, State of homes, Location, Building envelope, Appliances, Lights and phantom loads Download Slides Download Handout Watch Presentation https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/6424bdb9-5c0c-4899-9fed-ad8f796e9c11/Screenshot2025-02-18at2.32.54pm.png Energy Education Training - Home Energy Tune Up: A deep dive into your home Module Outline: Meters and bills, home and exterior, home interior, lighting Download Slides Download Handout Tune Up Checklist https://www.chargeupqld.com/resources daily 1.0 2026-02-17 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/574f2066-4a29-4e86-bcff-421b870f97e0/20250421_NCQ_ResourceMockup_7.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/7777e514-e77f-43da-9f45-95e37879140e/20250421_NCQ_ResourceMockup_8.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/f7695cd9-9137-4aca-84a8-56f8e2c23a89/20250421_NCQ_ResourceMockup_9.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/af5cce0a-b58c-4c07-aeae-0573e12ebc54/20250421_NCQ_ResourceMockup_11.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/acabd5c3-a55c-498f-a825-1c3ccc522be5/20250421_NCQ_ResourceMockup_12.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/742d5f09-0683-4065-9d7f-c31c0e2220d8/20250421_NCQ_ResourceMockup_10.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/d2972d02-f2b6-48a2-9370-7228588d286d/ChargeUp_Promotional_SocialTile_EnergySavingTip_clothes.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/79a47e12-9c70-4c86-9fc6-876fa38e901d/ChargeUp_Promotional_SocialTile_EnergySavingTip_dishwasher.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/dc3e3098-9ffe-4e17-b629-71d9dce97ebb/ChargeUp_Promotional_SocialTile_EnergySavingTip_Fan.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/7e613574-22f2-4d23-96c6-8053190333aa/ChargeUp_Promotional_SocialTile_EnergySavingTip_HeatCool.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/67b6c6fe-581d-43ab-9f95-7937fcf97b65/ChargeUp_Promotional_SocialTile_EnergySavingTip_Leaks.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/785f9077-51eb-4392-a7cf-229e9c5e9991/ChargeUp_Promotional_SocialTile_EnergySavingTip_Lights.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/108b98b2-f888-42b8-a1c2-27fff3fbb304/ChargeUp_Promotional_SocialTile_EnergySavingTip_Phantom.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/812aa892-d497-4962-8828-aaab97a1ea34/ChargeUp_Promotional_SocialTile_EnergySavingTip_Showers.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/0aae2ca1-c4d3-4f0c-9762-26cb4cf23682/ChargeUp_Promotional_SocialTile_EnergySavingTip_WashingClothes.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/2248679d-6370-4930-8731-993cdf8f8d9c/20250527_NCQ_ResourceMockup_.png Resources https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/5557b953-4b2b-45d0-b13f-eaf3741bd873/ApplianceCost.png Resources https://www.chargeupqld.com/community-engagement-training daily 0.75 2026-02-17 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/345bcc72-11f2-4437-ac86-44da29a3aab8/Screenshot+2025-04-22+at+10.25.38%E2%80%AFam.png Community Engagement Training - Community Engagement: Design and plan how to actively involve people in your project, program or service This practical workshop will explore: • How to actively involve people in your new project, program or service. • The value of engagement plans • Key community engagement considerations • An easy step-by-step process to quickly and easily design and write your next engagement plan. • Evaluate your engagement approaches, supporting continued improvement of engagement outcomes. Watch Presentation Recording Download Slides Download Engagement Plan Template Download Example Engagement Plan https://www.chargeupqld.com/about daily 0.75 2026-02-17 https://www.chargeupqld.com/training-scams-misinformation daily 0.75 2025-05-14 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/880a508c-640e-4e78-8742-fb2d022d6f33/Screenshot+2025-05-07+at+11.42.23%E2%80%AFam.png Training - Scams & Misinformation - Protecting Energy Consumers from Scams and Misinformation In the session we explored practical ways for community service providers to help clients navigate and protect themselves from misinformation, disinformation, and scams – issues that are increasingly impacting vulnerable communities, and often in the energy space. Watch presentation recording Download Slides See Extensive Notes https://www.chargeupqld.com/helpful-links-and-further-resources daily 0.75 2025-11-20 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/b56eb36c-4c36-456a-8e87-a198566d4b88/What+to+look+for+in+a+rental.png https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/356691b0-8cbb-403b-814d-88dadb94aca1/2.png https://www.chargeupqld.com/tackling-mould-creating-healthier-homes-training daily 0.75 2025-05-14 https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/8615e0a8-8cf5-4403-9fb5-373a52233673/mould_house.jpg Tackling Mould & Creating Healthier Homes Training https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/f62ea7ad-fa0e-4a6d-be19-f0f445109b15/mould_science.jpg Tackling Mould & Creating Healthier Homes Training https://images.squarespace-cdn.com/content/v1/6804c7872446211f11cfb6ea/5035af35-f51b-4371-8aa5-ed4dd9aafe02/Screenshot+2025-05-14+at+6.02.24%E2%80%AFpm.png Tackling Mould & Creating Healthier Homes Training - Tackling Mould & Creating Healthier Homes In Queensland, heavy rains and flooding can lead to mould issues, but the region’s humid climate means mould is often a year-round concern. Beyond its impact on homes, mould can also silently contribute to health issues. While we hear about the link between mould, water and humidity, the connection with energy is less well known. In this webinar, we will be joined by Energetic Communities Association Inc to explore: -what causes mould -how energy efficiency measures can impact mould growth -how to prevent and mitigate mould -the health impacts of mould -the responsibilities of renters and landlords in relation to mould. This webinar is ideal for anyone looking to create healthier homes, and for those working in the community services sector who support service users with housing, energy matters, or disaster recovery. The Charge Up! project receives grant funding from the Queensland Government as part of the Enable Grants Program. (Recorded 7 May 2025) Watch presentation recording Download Slides Visual Mould Explainer Resource (2 Pages) https://www.chargeupqld.com/supportforcommunitymembers daily 0.75 2025-08-04 https://www.chargeupqld.com/classes daily 0.75 2025-04-20 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851325-FZ2SW9DMZZBX4GRBDLQR/2888434+%281%29.jpg Classes https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851295-2DU3WEAIN0JHS6GQJA5T/1716591%2B%281%29.jpg Classes https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851334-ZWPWOFU3HMFZLSKH517S/Stocksy_comp_2217207%2B%281%29.jpg Classes https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851315-H0AB823D35BJSVFB1255/2888448+%282%29.jpg Classes https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851305-I2BY0AMINM1BE0UKSLFU/2888491+%282%29.jpg Classes https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851344-DUI5060RLD3BECOHDAN9/Stocksy_comp_2217189%2B%281%29.jpg Classes https://www.chargeupqld.com/classes/strength-dnrba monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851252-KI7Q820OGL1FRVO7NGOG/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851257-ZJSYJ5X5A2FJ2F2JMA5O/image-asset.jpeg https://www.chargeupqld.com/classes/pilates-aren9 monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851225-N0Q5K3D2UN3NNRHL2XNB/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851229-MHFO821M4CIZ3UQASQVD/image-asset.jpeg https://www.chargeupqld.com/classes/yoga-p7jtg monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851200-DP6CN8Q8DZC4CZB8M8ND/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851204-VYCUAUCCDSRTDD7BI86C/image-asset.jpeg https://www.chargeupqld.com/classes/boxing-crdt8 monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851142-FYPZ69NBY71E87BI3OTI/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851147-61RD3T63KR88PTYR768B/image-asset.jpeg https://www.chargeupqld.com/classes/cardio-f9s7n monthly 0.5 2022-06-08 https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851170-B4EOTJVOS94ZSM0YVPXF/image-asset.jpeg https://images.squarespace-cdn.com/content/v1/624b3c6e48a38b1e837e59fb/1649097851181-2SVLMBRTR812NG6QIAUK/image-asset.jpeg https://www.chargeupqld.com/resourcesarchive daily 0.75 2025-04-21 https://www.chargeupqld.com/resourcesarchive/project-six-sz8wl-7z295 monthly 0.5 2022-05-24 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847421455-8JW2CPL3ZB56F2Z8ACLN/20140301_Trade-151_0124-copy.jpg Resources - 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